iPhones and Ringtones

by Langwitches ~ March 16th, 2008. Filed under: Cell Phones.

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I spent the last 2 hours fiddeling with iTunes, my iPhone, Apple.com discussion groups and telephone tech support. What a hassle with a problem I was having regarding my new iPhone and syncing ringtones to it.

I hope that by documenting my troubles and the solution will spare someone else the waste of time trying to figure it out.

Problem:

I purchased two ringtones through iTunes, created a ringtone with Garageband and also used Audiko to create and download my own ringtone. Once the ringtones were in my iTunes library under the ringtone folder, I tried to sync them, but they did not show up on the Ringtone folder of the iPhone. I then simply dragged and dropped them into the iPhone. That seemed allow them to be shown under ringtones of the device of iTunes, BUT now when looking under sounds in Settings directly on my iPhone, it only copied one of the tones MULTIPLE times!

I found an Apple discussion forum, it seemed that others were having the same issue. So far no one was able to resolve it on the forum.

After being on the phone with Apple for over 1 hour with 4 different people from different departments (all very nice and friendly) and them calling me back 3 times after investigating further, we got it to work. Looks like that it is a bug and they will be working on it.

Solution:

  1. The iPhone does not like it when you MANUALLY update your music. I had to uncheck “Manually manage music and video” under the Summary tab of the device.
  2. Under the Ringtones Tab of the device add the ringtones by syncing them one by one (!) Check off one tone, then sync, then check the second one, then sync, etc.
  3. Doing the above two things seemed to do the trick. I am able to have several rintones listed under Settings> Sounds > Custom and can assign the different tones to different contacts. I hope that Apple comes up with an update that makes that process a little easier and more intuitive. I want my manual update feature back!!!
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1 Response to iPhones and Ringtones

  1. Langwitches » Creating Ringtones for the iPhone
    March 29th, 2008 at 9:12 pm

    [...] was having some problems syncing them correctly with the phone. You can read about the solution to that issue here [...]

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